Cookie Policy
Understanding how we use cookies to enhance your experience.
Last updated: April 24, 2025
Introduction
This Cookie Policy explains how Nullspace Technologies Ltd. ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at https://nullspace.so ("Website") and when you use our AI-powered automation services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
As a UK-based company, we comply with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and other applicable laws governing the use of cookies. This policy forms part of our commitment to transparency and user privacy.
UK Cookie Law & GDPR Requirements
The Privacy and Electronic Communications Regulations (PECR) in the UK, alongside the UK GDPR, regulate how cookies and similar technologies can be used. They require:
- •Clear and comprehensive information about cookies before they are set
- •Consent for non-essential cookies before they are used (with limited exceptions)
- •A mechanism for users to withdraw consent easily at any time
- •The ability to use the service even if consent for non-essential cookies is not given
Our cookie implementation complies with these requirements, and we regularly review our practices to ensure ongoing compliance.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a web application. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device for a specified period.
First-party cookies are set by us (Nullspace Technologies Ltd.) directly. Third-party cookies are set by other parties, such as analytics providers or advertising networks, and can track your activity across different websites.
Similar Technologies We Use
In addition to cookies, we may use other technologies that store or access information on your device:
- •Web beacons/pixels: Small transparent image files used to track your movements on websites and whether you have accessed content.
- •Local storage: Technologies like HTML5 localStorage that store data on your browser but aren't transmitted to the server with every request.
- •Session storage: Similar to localStorage but data is cleared when the browser session ends.
- •Fingerprinting techniques: Methods that combine various device and browser attributes to create a "fingerprint" for identification purposes.
This policy covers all these technologies, collectively referred to as "cookies" for simplicity.
Why We Use Cookies
We use cookies for several reasons, depending on their category and purpose:
- •Essential cookies - These are strictly necessary for our Website and AI services to function properly. They enable core functionality such as security, network management, authentication, and account access. You cannot opt-out of these cookies as the services wouldn't work without them.
- •Performance and analytics cookies - These help us understand how visitors interact with our Website and AI platform by collecting and reporting information anonymously. They help us improve our services by showing where users encounter problems, which features are most popular, and how the service is used.
- •Functionality cookies - These allow our Website and services to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
- •Targeting and advertising cookies - These track your browsing habits to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
- •AI Functionality cookies - Specific to our AI services, these cookies help maintain continuity in your interactions with our AI systems, store preferences for how you use our automation tools, and improve the AI's understanding of your needs over time.
Specific Cookies We Use
Below is a detailed list of the cookies we use on our Website and AI platform:
Essential Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| nullspace_session | nullspace.so | Maintains your session state | Session |
| nullspace_auth | nullspace.so | Authenticates your account | 30 days |
| XSRF-TOKEN | nullspace.so | Prevents cross-site request forgery | Session |
Performance and Analytics Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users for analytics | 2 years |
| _gid | Google Analytics | Identifies user session | 24 hours |
| _nullspace_metrics | nullspace.so | Collects anonymous usage data for our AI platform | 90 days |
AI Functionality Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| ai_preferences | nullspace.so | Stores your AI interaction preferences | 1 year |
| automation_history | nullspace.so | Maintains context in multi-step AI interactions | 30 days |
| workflow_state | nullspace.so | Preserves workflow progress between sessions | 7 days |
How Can You Control Cookies?
You have several options to control or limit how we and our partners use cookies:
- •Cookie Consent Tool: When you first visit our Website, you'll see a cookie banner that allows you to accept or decline non-essential cookies. You can change these preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.
- •Browser Settings: Most web browsers allow you to control cookies through their settings. These settings are typically found in the "options" or "preferences" menu of your browser.
- •Opt-out Links: For third-party cookies, particularly those used for advertising, you can opt out via:
- •Do Not Track: Some browsers have a "Do Not Track" feature that signals to websites that you don't want your online activities tracked. Due to the lack of a common standard for interpreting these signals, our Website currently does not respond to browser "Do Not Track" signals.
Please note that restricting cookies may impact your experience of our Website and limit the functionality we can provide.
Your Data Protection Rights
Under UK and EU data protection laws, you have rights in relation to your personal data. In the context of cookies, these include:
- •Right to be informed: This Cookie Policy forms part of our transparency obligations.
- •Right of access: You can request information about what cookie data we hold about you.
- •Right to erasure: You can request deletion of cookie data we hold.
- •Right to restrict processing: You can limit how we use cookie data about you.
- •Right to object: You can object to our use of non-essential cookies.
To exercise these rights, please contact our Data Protection Officer using the contact information provided at the end of this policy.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you through a prominent notice on our Website or by email.
We encourage you to periodically review this page for the latest information on our cookie practices.
Contact Us
If you have any questions or concerns about our Cookie Policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer
Nullspace Technologies Ltd.
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
Email: info@nullspace.so